Samples are everything. Before I buy as a landscaper and before my customers buy from me, they always want a sample to know exactly what they're getting into when they order for large artificial grass installations. It's important for them to be able to see the product, and more importantly, feel it. You'd be amazed at the number of suppliers who don't understand this. But GST does. They provide as many samples as I need and are so very easy to work with, in getting customers to not only see but feel the difference in their products. It really really changes a lot of people's minds about synthetic turf once they hold a piece of GST grass in their hands.