So far the turf experience with GST has been very pleasant. Fast order processing times, with good quality all around on all the turfs we've ordered. No complaints from our customers yet and it's been about 4 months. For a 5 star review though, everything needs to be perfect and I think GST can improve by opening more locations, specifically one closer to us in Oregon. That would help cut our shipping costs by a lot, but in the meantime we are very appreciative for the good quality turf GST offers.