There are many reasons that I use Global Syn Turf for all of my artificial turf, artificial Ivy and installation accessories. But besides the great quality of their Turf I have to say the number one reason I used this company is because of customer service. I received a roll of cutting green for one of my contractors and the role was cut one foot short. I called the order and asked them what happened. Immediately they processed an order for the correct size of putting green and told me they would pick up the other one. I received the other new roll of turf the very next day in my contractor continued on with his business. The installation did get done in a timely manner in the customer was happy in the end. Had to go listen to her not been very quick to turn around this new roll we might not have met the deadline we were trying to me. I want to thank Global Syn Turf in my sales rep Dave and the order processor Karla and the whole team at Global Syn Turf for helping me grow my business.