San Dee Ross
Customer Service

The easiest way to purchase our turf adhesives for your putting green is through the distributor/dealer from whom you bought the putting turf. If they don’t offer the glues or you would like to order form other local distributors or dealers in your area, please simply fill out this online form: https://www.globalsynturf.com/free-quote, or give us a call at 877 796 8873 or email us at [email protected], thank you.

4

All the specifications of our turf accessories should be available on our website on the accessories pages. If you are looking for any particular specs and couldn’t find it on our website, please call us at 877 796 8873 or email us at [email protected] so we can send you the information needed, thank you.

7

All our artificial grass products have good heat tolerance ratings. I have a previous posting about details on “disforming” and “melting” points of turf products, please check this out: https://www.globalsynturf.com/can-artificial-grass-get-burned-in-extreme-heat-or-sunlight. For any further questions, please feel free to call us at 877 796 8873 or email us at [email protected], thank you.

7

All our artificial grass and ivy products come with standard manufacturer limited warranty, for details of our warranty coverages, please visit this link: https://www.globalsynturf.com/artificial-grass-specifications-specs, you can click on the product, all specifications, independent lab testing results and warranties associated with that particular product will show up on a drop down window. For any further questions, please always feel free to call us at 877 796 8873 or email us at [email protected], thank you.

8

The best way to reach us for your artificial grass purchase is to fill out this online form: https://www.globalsynturf.com/free-quote, once we receive your contact information and project details, our team will guide you on how to buy our turf. For any other questions, please feel free to contact us by phone: 877 796 8873 or email us at [email protected], thank you.

5

Most of our artificial grass products have the similar heat bearing factors. To better understand about turf’s heat resistances facts, please check out my previous post which discussed this topic in depth: https://www.globalsynturf.com/can-artificial-grass-get-burned-in-extreme-heat-or-sunlight.

Please always feel free to call us at 877 796 8873 or email us at [email protected] if you have any further questions, thank you.

6

As of right now, we only offer the width of 15’ for all our artificial grass products. Our products can be ordered at different length up to 100’, but the width is set at 15’. If you have any other questions, please feel free to call us at 877 796 8873 or email us at [email protected]. To find a local distributor or dealer near you or to get some samples, please fill out this online form, thank you: https://www.globalsynturf.com/free-quote.

4

Weed barriers used for artificial grass are made of PP (polypropylene), it is a fabric and flexible to work with. We recommend to install the weed barriers underneath the turf, therefore, it will not be exposed for human’s contact. Like many plastic products on the market, weed barriers are not harmful to kids, since it will be buried under the artificial grass and won’t be exposed to kids, so you can certainly have a peace of mind on using it. For any further questions, please feel free to call us at 877 796 8873 or email us at [email protected], thank you.

3

Bacteria can be found anywhere in our environment, artificial grass is plastic type of products with the less possibility for bacteria to grown. To reduce the chances of harmful bacteria on your turf, we will recommend to use our WonderFill infill product, please visits this link for details: https://www.globalsynturf.com/products/wonder-fill. As far as the mold concerns, the turf itself won’t provide any conditions for it to grow, however, debris and dirts accumulated on the turf surface might give mold a chance to grow, so to keep your turf clean of debris or dirts is necessary. Please feel free to call us at 877 796 8873 or email us at [email protected] if you have any other questions, thank you.

6

You don’t need to time applying pet odor neutralizer when your dog pees. My recommendation is only to spray it when you can smell it, most likely you won’t smell anything during winter time, if so, you don’t need spray the dog odor neutralizer. So the rule is to apply it only when necessary. Please feel free to contact us if you have any other questions by phone: 877 796 8873 or email [email protected], thank you.

4

Showing 1 - 10 of 49
‹ prev page
Chat with Us