About three months ago I started researching artificial turf companies to find the right company to install my backyard.  After many failed attempts to reach companies one company in particular was very helpful and responsive.  Their name is Global Syn Turf and I worked with a lady name Lisa who was very informative.  She told me Global Syn Turf was a manufacturer of artificial turf and not an installation company.  She then referred me to a dealer in my area.  The dealer had a store front I could go to and look at the different artificial turf.  They were very informative about the installation process and sent an estimator to my house to measure my yard and give me a cost for the turf and installation.  Well it has been two week now and I am happy with the product, the service and the installation of these companies.