Why are some companies just so much better than other companies.  Some companies just seem to do things the right way, are very consistent and professional.  Did I mention knowledgeable too.  I found Global Syn Turf through a friend of a friend here in Albuquerque, NM who used Global Syn Turf's grass for an installation.  They gave me their number and I called them and they answered on the very first call on my very first try.  I spoke with a very nice person their named Karla and she said she would have a Sales Rep call me back.  Laster that day just like she promised a Sales Rep named Dave called me and was so very helpful.  He had been in the artificial turf industry for 20 years and had so much great information for me in regards to my yard and putting green I wanted installed.  He too was a gopher and gave me lots of ideas and tips on installing a putting green in my yard.  Like, not having seams and designing the putting green 15' or less since the rolls of turf come that size.  He also told me to have the installer shape the green to give me up hill putts, down hill putts, left to right break putts and right to left break putts.  He told me Global Syn Turf had a great distributor/installer in my area and would call him to make a personal introduction.  See Global Syn Turf is a manufacturer, does not do installations and only sells turf through their dealer network.  Dave introduced me to Ed in my area.  Ed took great care of me, recommended the best turfs, designed a great putting green all for a reasonable price.  I would like to thank Global Syn Turf, Karla, Dave and Ed for a job well done.