Jose Cahan
Joined: November 11, 2020

Global Syn Turf is a legitimate artificial turf manufacturer that cares about their customers and their products.  I had to deal with them on a product warranty claim and they were very responsive and professional.  The returned my call within one hour asking if they could come out and look at the turf installation.  They sent someone out within two days and wrote up a report.  They sent me a response the very next day telling me they were sending me a replacement piece of turf and that I could keep the turf that was already installed.   Even though labor is not included in the product warranty I gave the old turf to my turf installer.  This is the kind of service you would want from a manufacturer of any product.  Usually when you reach out to a manufacturer about a defect it takes for every for them to get back to you and even when they do get back to you.  Global Syn Turf made this process so easy.  They were so responsive, so professional and was truly concerned about how I felt.  They made the process seamless and stress free.  I want to thank Global Syn Turf for all they have done and let everyone know my new artificial turf looks amazing and would recommend it to anyone.  

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