John Martinez
Territory Sales Manager

Yes, like any surfaces with frost or thin layer of ice, artificial grass can be slippery in such conditions. You need to be very cautious waking on the turf surface in such conditions. Artificial grass is essentially a plastic product and it gets a bit harder in cold conditions, with ice on it, you simply won’t be able to avoid the slippery situation. Please feel free to contact us for any further questions or concerns via phone, email or this online form: https://www.globalsynturf.com/free-quote

4

We have our distribution centers throughout the country to serve almost every major markets. Please be aware that these are distribution centers not sales outlets, here are the location link for your reference: https://www.globalsynturf.com/locations/

9

Seaming is one of the most important tasks for artificial grass installations which requires skills and experiences. Seam starts to separate is a sign of installation wasn’t done right. My suggestion is to reach out to your installer and have them fix it. For professionals such fix won’t be a difficult job, make sure you ask them to have their best seaming installer on your repair.

However, if you did the installation yourself and you need to fix it, you need to make sure follow the seaming instructions:

1. Use seaming tape

2. Use seaming glue

3. Use carpet stretcher 

4. Use nails

You can find all of these materials on this link: https://www.globalsynturf.com/catalog/supplies

If you need further help, please feel free to reach us via phone, email or fill out this online form to talk to an expert: https://www.globalsynturf.com/free-quote

5
2
I agree with Bill above, glue solved my issues
I think glue and nails would solve the problem

Technically you can, however, using baking soda on large areas of artificial grass might not be your best practical option. I assume that you have an outdoor installation, if so, using garden hose along with an attached bottle filled with vinegar and spray down the smelly areas, and you are set! Using vinegar is probably the most inexpensive way for the dog urine solutions. If your budget permits, you can always choose our Pet Odor Neutralizer, it will not only get rid of the smell, but also give off a fresh grass cut scent which is very pleasant. To find out more on our Pet Odor Neutralizer, please visit this link: https://www.globalsynturf.com/products/pet-odor-neutralizer.

We are here to help, if you have any other questions or concerns, you can always reach us via phone, email or filling up this online form:

https://www.globalsynturf.com/free-quote

4
3
I have dogs and I will buy the odor control
I have 4 dogs and cleaning their urine took me forever to do. I will definitely buy the odor neutralizer!
I'd like to try that Pet odor neutralizer. Will definitely buy one to test it.
Wow. I didn't know there is such a thing that can neutralize pet's odor specifically for synthetic grass. I will check that out.

First of all, the chances of moles growing on the artificial grass is slim to none: Our turf products doesn't provide living conditions for germs and moles to grow as long as it kept free of dirt and debris buildups. In any rare cases of moles, it can be treated the same way of how moles problems treated as moles in other situations. Regardless, the moles won't damage your artificial grass. any treatments or cleaning with agents that non-abrasive won't hurt the turf either. 

Again, the key point to prevent moles in artificial grass is to keep it free of dirty items/debris buildups, even though the turf itself doesn't have the inhabit to grow moles, but moisture/dirty/debris buildups can present an issue. 

Please always feel free to reach us via phone, email or fill out the online form if you have any further questions:

https://www.globalsynturf.com/free-quote

5
2
There are a bunch of moles in our place. This is very good to know!
I agree. If you own an artificial grass, there are very little chances of getting moles. Just make sure to keep it clean by using some leaf blower or water.
I think the question is about moles. No worries as moles will not dig up on your artificial grass.

Yes, you can remove the snow and ice frown artificial grass surface. However, you need to be very careful on what to use to do the removal. Not like real grass, artificial grass won’t regrow itself once damaged, so I won’t recommend you to use any snow removal equipment or sharp tools to remove snow or ice, instead, you should just use push broom or regular broom to do the job. 

You can always reach us via phone or email for any further questions....

11
You can also use a plastic rake to clean the snow or ice in your artificial grass and to prevent damage as well.
I just use my water hose to clean snow then mop or wipe it. So easy to clean.
Artificial grass sure is low maintenance and easy to clean! I let the ice melt since I am assured that it has good drainage.
I see. I thought I can use ice remover too. Good thing I saw this answer.

Showing 41 - 46 of 46
next page ›
Chat with Us