Ordering Zeo Fill... can the "turf" after a dog urinates ...be hosed off with water...?

Ordering Zeo Fill...

PURCHASED TURF IN VENTURA, @ the...GREEN THUMB NURSERY... I DO NOT HAVE AN ACCOUNT....!!!! I have questions....!!! #1: ...how do I order "Zeo-Fill" odor neutralizer...? since Green Thumb Nursery does not stock the item... #2:...can the "turf"..after a dog urinates, be hosed off....? with just plain water...? #3:...how can I "speak with" some one at your phone number?, or on this web sight...? since seems "exclusive" of purchaser...?