I don't understand how some companies exist when they can't answer their phone or respond to email inquiries.   How some companies stay in business I will never know.  Let me tell you about Global Syn Turf!  I called their 800 number they answered the phone.  When I wanted an installer to come measure my yard their referred to to their dealer.  They showed up on time and gave me a fair price and I gave them my business.  I want to thank Global Syn Turf and their reliable artificial turf dealers.  5 STARS...