Neighbor of mine referred me to Global Sn turf about a year ago. I saved the company's information on a business card on my refrigerator for almost 1 year. We finally decided to do artificial turf in our back and side yard and called Global Syn turf for an estimate for artificial turf. They told us they did not do installations and they did not sell direct to the public and only sold through a network of dealers and Distributors. They referred us to to dealers in our area and we call them both for artificial beds. Believe it or not we ended up going with the higher bed because we'd like Tim Barry Mike in the ideas he gave us for our backyard. He only required 10% down or $1,000 whichever was last so we gave him the money. 4 weeks later he came out to install our job. Once you brought all of the materials to the job site we were required to put another 20% down. Once the job was completed and we were 100% satisfied with the work we paid the final payment. The installation came to the one-year labor warranty and the artificial turf came with a 15-year manufacturer's product warranty. We've been very happy with the installation of our heart of anyone to Global Syn Turf and their local dealer.