Claudia Cervantes
Operations Manager

It will depend on from which our distributors you are ordering the artificial grass: if you are ordering our turf products from a local distributor, you will mostly likely to pick up your order at the distributor’s location or some of the local distributors offer delivery service to ship the products to your site. Some of our distributors have inventories of turf products in which case you won’t have to wait for your orders. We will typically ship turf orders for Michigan from our east coast distribution center. Please feel free to call us (877 796 8873) or email us ([email protected]) if you have any other questions. Or you can fill out this online form by providing your contact information along with your project details so we can help you to connect with one of our local distributors immediately: https://www.globalsynturf.com/free-quote.

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We have distribution centers nationwide including one on the east coast (Jacksonville, FL), therefore we can ensure fast and competitive shipping services to all of our customers anywhere in the county. You can find all our distribution centers for artificial grass and accessories at this link: https://www.globalsynturf.com/locations/. Please feel free to contact us by phone 877 796 8873 or email: [email protected] or this online form: https://www.globalsynturf.com/free-quote, thank you.

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Artificial grass orders to be shipped New Jersey will come from our distribution center in Florida, and it normally takes one to two weeks for the transit time given current Corvid-19 pandemic situations. If you can email us with your address, we will be able to help you to locate the closest stocking distributors who might be able to get the turf sooner to you, here is our email address: [email protected], or you can fill out this online form so we can better assist you, thank you: https://www.globalsynturf.com/free-quote

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We have never had any complaints about our artificial grass products being allergic to either human or pets. Turf is made of polyethylene and polypropylene which essentially is plastic, like many plastic products on the market such as water bottles and food containers, turf is known for its characters of non-harmful and environmentally friendly to be recycled. You definitely can have a peace of mind having our artificial grass products installed and be perfectly safe for your kids to play on. You can find all our testing certificates for each of our product at this link: https://www.globalsynturf.com/artificial-grass-specifications-specs, and please let us know if you have any other questions by phone (877 796 8873) or email ([email protected]) or this online form: https://www.globalsynturf.com/free-quote, thank you.

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You will need to pick and choose the color and design before you order them, it is just like when you order your artificial grass or putting greens. At the time of your ordering any products from one of our distributors/dealers, you would like to either check out the samples or pictures/specs and find the products you like, then placing the order. I don’t think any companies will be able to process your order without knowing the exact product including golf cup flags. Please feel free to contact us by phone (877 796 8873), or email ([email protected]), or simply fill out this online form, thank you: https://www.globalsynturf.com/free-quote

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There is only one light comes with the golf lighting set: a light bulb, metal housing and connection wires. Please see the details at this link: https://www.globalsynturf.com/products/putting-green-cup-light

Please let us know if you have any other questions by calling us at 877 796 7783, or emailing us at [email protected], thank you.

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We make our artificial ivy products to almost perfectly replicate the real plants leaves. Without close attention or hand feeling on the products, you won’t be able to the it is artificial. We will encourage you to take a look at the samples of our products by visiting one of our local distributors near you. Please email us ([email protected]) with your address or fill out this online form so we can get back to you with the stores near you, thank you: https://www.globalsynturf.com/free-quote

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Unfortunately, we don’t have showrooms in our warehouses. Our warehouses are mainly for our artificial grass products inventories, receiving and shipping purposes. If you can call or email ([email protected]) us with your location, we will be able to find a local distributor who has a showroom with our products. Or you can simply fill out this online form and we will get back to you with all the information you need: https://www.globalsynturf.com/free-quote

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You only need to use the gopher wires if you have gopher issues, otherwise, it is not necessarily. However, the gopher wires are only sold by rolls, not cut sizes. The common sized roll of gopher wires is 4’x100’, you can see the details of this product at this link: https://www.globalsynturf.com/products/gopher-wire

Please feel free to contact us by phone, email ([email protected]) for any other questions you might have, or simply fill out this online form: https://www.globalsynturf.com/free-quote

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Please click on this link for all of our locations and business hours: https://www.globalsynturf.com/locations/

Please feel free to contact us if you have any further questions, thank you.

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