Andy Rosenberg
Customer Service

You can starting using the artificial grass lawns as soon as installation is done. The artificial grasses are designed to be used outdoors, you can work on them anytime you like to and you are not going to mess it up.

10
I have waited for 5 hours!
maybe after a couple of hours.
I prefer to wait at least for a day 'cause I used glue when I installed it.
That's good, no more waiting days!

This is a great question. It is ok to install artificial grass at any time of the year as long as weather permits. However it is the best to lay turf during warm and sunny days. Here are the reasons:

1. In the warm and sunny day, you can open up the turf let it acclimate and relax. When sun hits the turf it will also make it softer and easier to handle and maneuver, the cutting will be also becoming easier. Once turf get relaxed completely, the chances of have ripples or wrinkles at the installation will be greatly reduced, and you can always expect a perfect installation in such conditions. 

2. After turf being installed, the fibers will be automatically standing up without much of extra efforts of power brooms or power washers.

3. During cold and cloudy time of the year, the installation of artificial grass will become more difficult even though it is still doable. Turf will become more rigid and less relaxed which takes extra strength to maneuver and cut. You will also spend extra time and efforts to stretch the turf sometimes might need the help from external heating sources to make rigid turf softer to work with. Once installed under such cold conditions, you will definitely need the power broom to brush up the fibers or use power washer if the temperature is not at the freezing point.

9
It would be a crazy idea to have artificial grass installed during the cold
I agree. I installed mine on summer and it was easy as the artificial grass laid immediately without wrinkles.
Just in time. I was about to install artificial grass but it's rainy season here.

Gophers won't be likely to destroy the artificial grass, but can definitely cause damages and ruin the installations: In areas where gophers is a known issue, we recommend installers to use gopher wires as a layer of installation underneath the grass. Not often that gophers will get through the turf itself, but they will dig out holes under ground and create lumps and dents on the artificial lawn surface which will make your grass looks bad. I haven't heard any cases of gophers come through the turf, but I do see issues of gophers' activities under ground create terrible looks on artificial lawn surfaces. When installing the gopher wires, you would like to put it before you are building your sub bases to prevent gophers from going into the sub bases. For more details and how to install gopher wires with artificial grass, please go to this link: https://www.globalsynturf.com/installation/

16
1
I agree, better use those wires to keep those Gophers away!

Not really. The artificial grass is made of PE and PP and the surface is very smooth, the turf itself won't provide inhabiting conditions for mould to grow. However, in order to prevent moulds completely, I will recommend you to use antimicrobial infills instead of regular sands as I am not sure if the regular sands will prevent moulds even the artificial grass won't have moulds grow on them. The antimicrobial infills are regular sands coated with anti bacteria and gem agents and definitely will prevent any harmful stuff from growing. The cost of such infills will be more than regular infills, but given the benefits and peace of mind the products provide, it might worth the cost: On an average, we recommend to use 2 lbs of infills per sq. ft.. To learn more about antimicrobial infill, please go to this link: https://www.globalsynturf.com/products/wonder-fill

13
You won't go wrong with antimicrobial coated infills.

It is not a good idea to vacuum artificial grass, instead, I will suggest you to use a blower to blow off stuff on the turf. Most of the fake grass installations will have infills in them, so when you use a vacuum, even though it won't damage the turf, but you will likely to suck out the infills. By using a blower, you can get rid of floating stuff on the lawn and you can always rinse things off the grass fiber if you need to have a deeper clean on your grass. 

55
I would recommend using a leaf blower than vacuum on artificial grass
Personally speaking, I wouldn't consider using a vacuum.
Thanks for the suggestion! Will definitely try that.
Not sure why people even vacuum turf regardless real or fake.
I guess people can vacuum if there is no infills in turf.

This is a pet training question. So dogs tend to dig on certain surfaces including both artificial turf and real grass. Even though we make our products at high tuft bond: the strength of hold the turf fibers in place is very high, at an average of 8 newtons, but with consistent digging and pulling, turf's integrity will become weaker over time. More importantly, no one would want the dogs to chew or eat artificial grass regardless of the fact of our turf product is 100% safe for humans and animals. We design and manufacture our turf to be safe for people and pets to contact and play on, but not to chew, eat, digest and swallow. Like any other safe products out there, safety does not refer to be damaged by external force and abuse. So the suggestion is to train your dogs not to pull, dig or eat turf. I personally have a German Shepard, I have to train him before he stops messing up with the turf. 

66
What else can you do but to stop your dog? Some dogs dig and chew on anything, we need to train them.
You might need to train your dog not to pull the grass.
Need to stop the dog, and make sure not letting them eat turf.
You have to be careful, do not let the dog eat the fake grass, the dog can get sick.
I am glad my dogs never done that.
Train the dog!

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