How do I register my artificial grass warranty with your company?

Ed Smith | Dec 13, 2019 4:11 AM

Just bought and installed your turf for my house, how do I register the product warranty with you?


1 Answer
2019-12-13T07:27:58+00:00

Congratulations on your new artificial grass lawn! 

You can always find our warranty details by clicking on this link: https://www.globalsynturf.com/artificial-grass-specifications-specs

Here are my suggestions for you:

1. Keep a copy of your contract between you and our distributor/dealer: which should have turf product names, date of purchase, date of installation.

2. We, as the manufacturer will warrant the artificial turf products against any manufacturing defects, but not cover any labor related items.

3. You can always reach us via phone or emails listed on this site.

103
That's easy.
this is one of the most important for me. Thanks for sharing.
I just looked at their warranty sheet, has all the contact information on it.
I have all the contracts for my installations and my installer gave me a copy of the turf warranty.
Good to know.
So it is not necessary to register, just keep all the original contract and records will do.
The warranty in artificial turf industry works as "pro-rated" which is similar with tires, people needs to pay attention to read our warranty page for all the details.
This answer helps a lot...
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