Customer Reviews: Serrano Heights California

I want to thank Global Syn Turf for having so many varieties of artificial turf.  As it turns out Global Syn Turf is the manufacturer of the artificial turf and ivy.  The sent me 35 varieties of artificial turf and 6 varieties of ivy at no cost.  They referred me to their artificial turf distributor in San Diego who gave me a free bid for installation.  We loved the variety of artificial turf so much.  We really like the Super Natural Series and the S Blade series.  They also have turf for putting greens, athletic training, pets, sports fields, etc.  They have a turf for almost every need.  We ended up going with he Super Natural 60 which we thought looked the most natural.  They also pointed us to their website where we could find the specifications sheets, testing, installation calculators, etc.  Steve the sale rep for the turf distributor in the san Diego was amazing and friendly.  Now that we have turf installed for 2 weeks now we are so happy.  Thank you Steve and Global Syn Turf for all you do.

I recently had artificial turf installed in my backyard from a Global Syn Turf Distributor in San Clemente, CA .  I did a lot of research before I choose a company to go with.  When I was reviewing the website for Global Syn Turf I had all the information right there.  They have specification sheets right there for your review for over 35 different skus of turf.  Right next to the specification sheets they have all the testing right the for your review.  They have a Flammability Test, Lead Test, Certificate of Analysis, Water permeability Test, CAD Detail Drawing, Total and Face Weight Test, Tuft Bind Test, Grab Test, a copy of the 15 year Product Warranty, MSDS Sheet, an installation guide and a maintenance guide.  I new when I saw this website I wasn't working with just any company.  I finally called the company, spoke with Karina, and she passed me to a sales rep.  The Sales Rep told me they were a manufacturer and only sold turf, ivy and accessory through their large network of dealers nationwide.  They referred me to a very nice dealer and installer in Orange County named Robert.  Robert came over to my house on a Saturday and gave me a free estimate to install artificial turf in my back and side yard.  He quote was so fair and reasonable I gave him a deposit and he started the job 2 weeks later.  He and his crew of 3 guys showed up on time and installed my yard in three days.  These guys worked so hard I want to thank them and Global Syn Turf for their professionalism.

My team just learned how to do turf installations and now we offer it as part of our services. The reason we were interested in it in the first place was because one of the GST reps reached out to us and introduced the concept of turf installations. We've done a few jobs since with GST turf and the customers seem to be very happy with the final results. I'm very glad that we found GST turf and will definitely be back in the future.

I live in Los Angeles and believe it or not it gets hot here and the sun can be intense.  I new that artificial turf gets hot because I played sports on the stuff.  I now have two dogs and two kids and I wanted to get artificial turf for the backyard.  I did a lot of research online and found many different companies saying a lot of many different things especially when it came to heat and artificial turf.  I spoke with several companies and one that stood out was a manufacturer called Global Syn Turf.  First of all, they were the manufacturer of the artificial turf so felt like they new more than most of these turf companies I spoke with.  They told me about a turf they manufacturer called Cool Blue.  The Cool Blue turf has a hollow blade so the water and moisture can get trapped into the hollow blade thus making the artificial turf cooler.  They also have an infill called T-Cool that cools the artificial turf down 30-50 degrees.  They showed me a video they made on YouTube that showed the T-Cool infill cooling the artificial turf down 30 degrees.  The T-Cool infill absorbs the water and slowly releases the evaporation thus cooling the artificial turf down.  I now have Global Syn Turfs Cool Blue Olive turf and the T-Cool infill installed in my yard and me, my wife, my kids and my dogs love it.  Thanks...

I want to thank Global Syn Turf for helping me find the right installer to install my artificial turf.  Global Syn Turf does not install artificial turf so they had to refer me to one of their artificial turf dealers in my area.  Actually they referred me to three of their dealers in my area.  I had all three give me a bid for artificial turf.  All three were very professional and had a lot of expertise in their field.  I ended up going with the lowest price of the three.  Dave was our sales rep and was very informative and helpful throughout the process.  He even showed up on the day of the install to coach the installation team on  what we agreed on.  He explained all the things on the contract and what was expected.  The installation came out amazing and they cleaned up very very well.  My neighbors and friends are all jealous and envious.  I have already referred Dave our installer three different leads.  I want to thanks everyone for their help with this project.  

There are so many suppliers to choose from in the San Diego area that it makes it tough to choose the "best" one. However I went with GST because their Poway location is very conveniently located near my office. Whenever we need a turf for a job, it's a quick drive and we are able to walk in without worrying about shipping costs. When there is so much competition, small things like shipping cost add up and that's what made us choose GST as our primary supplier. Obviously the products and customer service are solid as well, just a well balanced company.

I think as a supplier, GST is a solid pick. If you're looking for turf and turf accessories, these guys should have more than enough good quality products to meet your needs. The reason why I'm not giving 5 stars is because I personally find the ivy to be pricey. I noticed in the sample I received that the quality of the ivy is almost like real ivy, which probably attributes to the high price tag. However, I would prefer cheaper quality ivy if it means a price reduction. It would be nice to see you guys offer both a cheaper quality option as well as your current high quality one.

I am a big sports fan and wanted artificial turf in my backyard.  I originally thought I wanted my NFL team logo in the artificial turf in my backyard but decided against it when Global Syn Turf told me how much it would cost.  Global Syn Turf is a great manufacturer of artificial turf and has the largest most diverse selection of artificial turf I have ever seen.  They have a turf that is 100% recyclable at the end of the useful life of the turf.  The artificial turf has a 15 year product warranty with a 25-30 year life expectancy.  It was seriously inciting to choose this turf because it was beautiful, lush and full.  However Global Syn Turf had so many different turfs to choose from it was hard to decide.  They have invented most of the yarn shapes and turf configurations that are on the market today.  They have a C Blade, Diamond Blade, Double S Blade, Double W Blade, Hollow Blade, M Blade, S Blade, Seven Stem Blade, Stem Blade, U Blade, V Shape Blade, W Shape Blade.  When you order their turf it comes in a Series:  Performance Series/Engineered Blades, Emerald Series, Spring Series, Olive Series, Sierra Series, S Blade Series, Putting Green Series, Pet Turf Series, Trainers Turf Series, Natural Series, Cashmere Series.  I have to say my favorite is the Natural Series.  The Natural Series had two of my favorite artificial turfs I have ever seen which is the Super Natural 60 and 80 and the All Natural  75.  The SuperNatural Series had 6 different colors and 4 different blades.  The All Natural 75 is so soft and Omni directional and looks amazing.  I ended up buying the Super Natural 80 turf from the artificial turf distributor here in Orange County.

One of the many reasons GST is my primary turf supplier is because of how friendly their team is. Their customer service is always just a call away and my orders get processed in real time. I can't stress how important it is to get my orders processed in a timely fashion, especially when you have multiple jobs a day. 

I want to thank Global Syn Turf for taking great care of me.  I called them and asked them for an estimate to installation turf in my backyard and they sent our their dealer for the Los Angeles area to help me.  The distributor brought me samples of turf and offered me a free estimate for artificial turf installation..I compared it to some of the other local estimate in the area and they were the cheapest.  I offers them a deposit and they did not take it and told me that a the end of the installation if I was happy with the work I could pay in full at that time.  I wan t to thank Global syn Turf for their fantastic service and turf.

My brother and I have been doing landscaping as of last year and we've been testing out different turf suppliers to see if we can find a go to in the long run. So far we've tried a few small ones and GST. The difference is quite noticeable, GST has a lot more locations and their processing speed is probably 10x faster at any given time. I haven't had any problems so far which is great and I hope it stays that way. So far, GST is looking like a strong long term candidate to be our permanent future supplier.

Global Syn Turf is a manufacturer of artificial turf and one of the countries largest distributors of artificial turf with 10 distribution centers nationwide.  I was googling artificial turf companies looking for a turf company that had turf in stock by me.  Most artificial turf companies were not the manufacturer but installers for manufacturers that wanted to install my turf.  I am glad I found Global Syn Turf because I wanted to know who the artificial turf company was and get a manufacturers warranty, not one from an installer.  Global Syn Turf does not sell artificial turf to the public or install artificial turf and that is why they referred me to 3 different turf dealers in my area and let me choose.  I received samples and install bids from all three companies.  All three companies were prominent well none companies in my area.  I didn't realize they carried artificial turf.  I choose the company that I felt I connected with the most and that I felt was going to do the best job.  They happened to have the price that was not the highest and not the lowest, but right in the middle and I was ok with that.  I want to thank Global Syn Turf for their professionalism and national network of dealers.

Whenever I need turf for a job, I can always rely on the GST team to provide the best in both quality and selection. They turfs and infills I need are always in stock and transaction process is super smooth. Very efficient order processing team as well. I'm located right next to the Santa Fe Springs warehouse, so I can always pick up rather than ship my turf which saves a lot in shipping in the long run as well. Got everything I'm looking for in a solid turf supplier!

I really have to thank Global Syn Turf first for the free samples.  Secondly for introducing us to their Orange County Distributor.  Frank and his team were absolutely fantastic.  They helped me re-design my backyard from the planters, to the new artificial turf and the putting green.  They created a video that showed me what my yard would look like when everything was changed and installed.  The video was so realistic and blew my mind.  It would let you change the type of turf and where the putting green was, etc.  Once I put my deposit down it took about 1 week before they got to my yard to start the installation.  Once they started the foreman walked the yard with me and told me exactly what was going to happen, how long it would take and what to expect.  He told me that if anything was going the way we discussed or if I had questions to stop him and his crew immediately to make sure they do it right and more importantly the way I wanted it.  Frank and his team were so professional, always on time and left my property in excellent condition.  They helped me design a putting green that looked like the 18th hole at our local country club.  Now when our club friends come over it is great to see the look on their face when they notice it is the same.  Thanks again to Global Syn Turf and their local dealer for all that you do.

Whether you love or hate GST, it's hard to overlook the fact that they have the BIGGEST selection of both turf and accessories. I've ordered hundreds of infill sands from them and the quality has remained consistent throughout every time. I like having a lot of different options to choose from because sometimes customers can be very picky and want a certain color, quality, blade height, etc. I never have issues finding the right turf for a customer because GST literally offers everything on the turf market.

If you haven't already, check out GST's Riviera and S blade series. It's some of the best turf on the market at the moment and you won't find much better in the same price bracket. These guys helped me scale my company 10 fold and I'm so glad I went with their turf. It sells out extremely quick here so I always need to restock on a constant basis. Their order processing team is quick to respond and can get my orders in ASAP, often times the same day which is very efficient. Overall a solid company, would highly recommend trying their S blade and RM series.

It took forever to find a reliable turf supplier especially during this pandemic. I used to buy from a few smaller suppliers but recently they've been very inconsistent with their inventory so I decided to give GST a try. My first impression was that every transaction was very smooth and never had any issues. It definitely took me by surprise because I was so used to putting up with inconsistencies in my day to day operations that I never saw it as a big issue. Now that I've had the GST experience, I'm never going back, it was just way too much headache dealing with unreliable suppliers.

Can someone help me get artificial turf and accessories in Bakersfield.  Global Syn Turf was my company.  After calling no less than 20 different companies I found Global Syn-Turf that answered their phone on the very first ring.  I told them my conundrum that I could not find artificial turf and accessories in Bakersfield, CA.  They immediately put me in contact with their artificial turf distributor in Bakersfield.  Global Syn Turf said they are a manufacturer and don't sell direct to the public.  I called the dealer in Bakersfield and they too picked up the phone in one ring.  They told me they have stock of artificial turf and accessories and to come down and take a look for they would have samples shipped to my home.  I went in to their store and they had a very nice display rack with 10 different artificial turf, a artificial ivy sample key ring, a very nice menu of accessories and boxes and boxes of free samples.  I spoke with the representative there and he referred to two different installers name in the area that would give me a free quote to install my artificial turf.  I got a bid and hired the contractor, bought my turf from the Bakersfield dealer.  They delivered my artificial turf in one day and the installation began.  I want to thank Global Syn Turf for being a real company with real service.

I am an engineer by trade in the Bay Area and I can be a little demanding in the products and services I receive.  I wanted to put artificial turf in my side yard so as usual I did an extensive amount of research.  I found a company called Global Syn Turf that is headquartered here in the greater bay area.  They are a manufacturer of artificial grass and ivy, but also sell the accessories need for an install.  Their website was very impressive and gave me so much information about artificial turf.  99% of all the artificial turf websites out there have little to no real content.  The Global Syn Turf website offered me many different pictures of each one of their artificial turf skus and there had to be at least 25.  As I found out they actually research and design all of the artificial turf they make.  I also found out they are fully integrated which means they make their own yarn, extrude their own yard, tuft the yarn into the back and coat the backing.  They manufacturer the process beginning to end and don't rely on anyone else.  The website also posts full Specification Sheets and all the tests you can imagine for the turf.  They even have a test that shows the turf is Lead and Heavy Metal Free.  I know this has been a big issue for artificial turf in the past according to my research and they have the test right there for you to see.  Global Syn Turf does not sell direct so they referred me to a distributor that was close to my house who took great care of me.  I want to give Global Syn Turf a thumbs up for being a complete company.

I've been around in the landscaping industry for well over a decade and I can confidently say that GST offers some of the best turf out there. I find that they have the best balance of high quality and low pricing, which is really all it comes down to at the end of the day. It's hard to find quality of the same level for cheaper and even if you do, they'll most likely be a smaller supplier with inconsistent inventory. I also love how they have locations all over the US since my company has branches on the east coast as well. Big vouch from me.

I was traveling a few weeks ago and saw this artificial ivy at a restaurant I was at and loved it.  When I came home from my trip I googled artificial ivy and found Global Syn Turf and saw their artificial ivy.  They have 6 different types to choose from.  2 are bigger and 4 are a bit smaller.  I have samples sent to my home for my review.  The 2 larger ones are large leafs and a little more sturdy.  However I didn't think they looked as real.  The smaller ones were more of what I was looking for.  I really liked the Hawthorn Hedge and its color.   I hung the pieces on my back fence and looked at them and confirmed I liked the Hawthorn Hedge and called Global Syn Turf to order 400 square feet of the ivy and they told me they were the manufacturer and only sold through distributors.  They referred me to their dealer her in Los Angeles.  I went down to their showroom and saw the ivy on the walls and confirmed even more the Hawthorn Hedge is what I liked.  I placed an order and took it home with me.  Now the ivy is on my chain link fence and it was so easy to install and creates so much privacy from my neighbors.   I want to thank Global Syn Turf and their beautiful ivy.

I reached out to GST early 2019 and became a distributing partner. We have a few chain locations across the US so we wanted to find a supplier that had that same nationwide presence. Luckily, GST also has a lot of locations all over the US so we were able to get the turf we needed on a consistent basis. GST is also fairly large (maybe even the biggest) so scaling will never be an issue when it comes to growing our business. Overall I love the turf that you guys offer and hope to see what's in store for the future.

In my opinion, GST is a decent supplier for turf and turf accessories. I never have any major issues using their business but if I were to improve one thing, it would be to add more putting greens. My company focuses mainly on golfing fields and accessories so I would like to have more selection to choose from. Not that 3 is a little, but in my eyes a 5 star is perfection and I think GST will be there soon when more putting greens are added to their arsenal.

The turf from GST has always been my favorite due to how easy it is to install. Most of the clients I work with don't even need a professional installer unless they have no experience with turf at all. Looking through the previous reviews, it's pretty clear that they have a huge selection to choose from, probably even the biggest on the market at the moment. When I order from GST, I never get insecure feelings about not being able to find the right grass for the right job. I just know they'll have whatever I need and that I'll be taken care of by their team. 5 stars from me.

I want to thank Global Syn Turf for not putting pressure on me to have my turf installed.  I just wanted to buy artificial turf and have my gardener install it to save some money.   Global Syn Turf had no problem with this because they do not install artificial turf they only sell it through their dealers.  Global Syn Turf referred me to their artificial turf installer for Orange County, CA.  They were very professional and very proficient in their work.  Paul and his crew were very professional and always on time.  I want to give Global Syn Turf and their artificial turf dealer Paul and his crew for a job well done.  I gave them four out of five stars for the professionalism and expertise of the work they do.  Thanks again.

I want to thank Global Syn Turf and their artificial turf distributor here in Long Beach for transforming my backyard into a beautiful oasis.  Joe and his crew were fantastic, hardworking and always on time.  My artificial turf  is soft and clean for my kids and dogs to play on.  There are not chemicals needed, no pesticides, etc.  The turf is non allergic and doesn't make you itchy.  It is safe, non toxic, lead free and it won't hurt the kids or dogs.  Year round the grass is green with little to no maintenance and never tracks mud or dirt into the house.  They also mentioned the artificial turf is fire retardant.  It will melt at 250 degrees, but will not catch fire.  I just love my turf and want to thank everyone for helping me with my yard.