Customer Reviews: Russian River Terrace California

5 stars based on 1008 customer reviews

2020-03-15T02:34:15+00:00
Long Beach California
The GST team has been wonderful to work with these past few years. Ever since the inception of my landscaping business, GST has been providing constant support to ensure that my customers are happy. The turf they offer is exceptional as well. When I first started my company, GST was just starting out as well. Over the years I've witnessed the growth of an amazing turf manufacturer and I'm proud to say I was part of it along it way. Thank you for all the work that you guys put in to ensure your customers get the best turf at low prices. As small as it is, the industry definitely needs more suppliers like yourself to grow. Just know that in our minds, you are the leading manufacturer this industry sees as a role model.
4 likes

2020-03-10T23:52:19+00:00
Fresno California
I run a residential landscaping company and many of my clients have pets. The issue with real grass is that dogs sometimes eat it. I've also seen cases where dogs dig holes in the yards to hide things and it ends up making the entire yard look terrible. Luckily we have artificial grass as an alternative. Through my personal experience, I find that GST's pet grass is one of the best out there. The quality is solid and the drainage system was a smart feature to add. Some of my clients opt for regular turf instead for indoor mats only if there pets don't go in the house. I haven't seen much of their other products but I can 100% put a vouch in for their pet turf.
8 likes

2020-02-27T03:47:42+00:00
Fremont California

I'm fairly new to the landscaping industry, but adding artificial grass as one of my products was one the best choices I've made. My company has grown three fold but I attribute much of my success to GST. They helped me when I first started my company and lead me through the ups and downs by being an amazing supplier. I've tried a few other suppliers to experiment, but I noticed that a lot of them try to penny pinch you and don't really care how your company is doing. I think it's important for a partnership with a supplier to go beyond just the money, and I'm glad I have that with GST. Thanks!

6 likes

2020-02-26T15:02:09+00:00
San Diego California

Partnering with GST was what turned my business around a few years ago. Our sales were doing poorly and we had trouble finding a consistent supplier. Most of the turf suppliers we tried before always had issues, whether it was running out of stock or shipping troubles. GST showed us that great suppliers do exist and we are very appreciative or our partnership. Not to mention, the price point is very competitive with the other suppliers, but what truly separates these guys from the rest is their consistency and commitment to the customer. Would definitely recommend if you are looking for a great supplier!

6 likes

2020-02-24T23:32:37+00:00
San Jose California
I'm a landscaper for some really high-end clients who have very specific needs for their properties. Two of these specific needs are color and texture. I've installed and landscaped fake grass for many of their properties in the past, but they've never been truly satisfied with the look and feel of the synthetic turf. There's always something off, despite having tried many products, and whenever I go back to the supplier, it's a time-consuming headache having to go back and forth on the phone. I decided to switch it up and start using GST artificial grass to see if my clients would like it. Sure enough, the natural-looking and vibrant color GST offered and the range of texture of their faux grass from super soft to super durable, was exactly what my clients wanted. It was literally a perfect match of needs between the customer, installer, and supplier. Thanks for offering a wide variety of high-quality products and for having a pleasant customer service team too. 
5 likes

2020-02-24T14:08:21+00:00
San Jose California

I usually don't do reviews but GST definitely deserves a five star from me. My driver was a bit late picking up some rolls of turf last week and the warehouse had already closed operations. However, the manager still loaded us up even though he technically didn't have to and could've left. I am extremely appreciative of this gesture and I can vouch that their customer service is the best! Their turf is good quality, and their prices are very cheap as well. I never have any issues with them as a supplier and I can tell they really care about their customers. 5 star review for 5 star service!

3 likes

2020-02-21T08:36:03+00:00
San Jose California

I've been in the turf industry for over a decade now and I've been with many different manufacturers. I could never seem to find one that checked all my boxes the way that you guys did. Not saying that GST is PERFECT, but they're the best out there for sure. Since I started my landscaping company, turf has gotten a lot more popular especially in California where I am located. People are finally realizing that it is a good investment that saves them both time and money in the long run. Haven't had any major issues with these guys. One thing I recommend for you guys to do holiday special discounts or something of the sort for your frequent partners.

3 likes

2020-02-17T05:12:47+00:00
Fremont California

My residential landscaping company has been partnered with GST distributors for the past year. Since step 1, the sales reps have guided us through the process. As a supplier, they one thing that I really like about these guys is that they always have what I need in stock. I purchase from a few other suppliers as well and it is frustrating when a customer orders a specific kind of turf and the supplier doesn't have it in stock. I can 100% vouch that these guys ALWAYS have EVERY kind of turf in stock, it is truly incredible. On top of that, the pricing is competitive. I have moved a majority of business to a regional distributor and I my own company is now much more consistent as well. Cheers.

3 likes

2020-02-14T03:11:10+00:00
San Diego California
We deal primarily with landscaping and irrigation, and I must say, Global Syn Turf has some amazing products. I was pleasantly surprised to find that they had a wide variety of accessories and artificial grass. The service representative I spoke to was friendly and gave me all the information on their products. It took a while to find a quality supplier for our company but it was well worth the wait. The quality of the turf incredible and it looks realistic as well. My customers love the feel and look of the grass and my turf products are now my biggest sellers. I am definitely pleased with my experience working with Global Syn-Turf. I have already recommended their products to our partnered landscape companies.
7 likes

2020-02-13T07:59:11+00:00
Sacramento California

Going into business together has been something my brother and I have wanted to do for a long time. We both went to school for different things but what we had in common was our love for doing outdoor work. We started off doing landscaping, and it was great at first, but we quickly realized that it required way more manpower and know-how than what we were ready for. We didn't want to give up on working together, but we wanted to do something that was outdoor-related by not too complicated (and more profitable to be honest). That's when we shifted to artificial grass installation. The business side of it was very straight forward, and the labor aspect was very much enjoyable for me and brother, and right in our comfort zone of what we could do. GST is a great partner for providing all the supply and materials, the customer service team is very friendly and reliable. We're so glad we stumbled upon a company who continually supports and help us grow our sales and installation business.

8 likes

2020-02-13T06:59:22+00:00
Los Angeles California
Our landscaping company recently reached out to one of your sales representatives. At first I was a little hesitant to introduce this product to our customers. However I am glad we did so because a majority of them seem to love it.  The turf quality is surprisingly durable and I was amazed at how many different types of turf there were to choose from. Most of my clients live in hot climates and the turf does a good job holding up against the sun. The sales reps at GST were very knowledgeable on their products and accessories. It took a while to learn how to install it perfectly, but the process becomes fairly simple after a few installations. Will definitely look forward to ordering more turf from you guys.
7 likes

2020-02-12T02:47:59+00:00
Fremont California

I grew up running around and playing in the front yard of my parent's house. I had a lot of fun and made a lot of great memories there as a kid. Now that I have my own home and my own children, it has always been a dream of mine to have my kids enjoy our front lawn just as much as I did growing up. Problem is, I had no idea how much effort it took in keeping natural grass clean and safe for kids! My husband and I don't always have time to cut the grass, treat it, pull out the weeds, water it, etc. And then I noticed our next-door neighbors lawn, which always seemed to have perfectly maintained grass, and I had no idea why. Turns out, he had artificial grass installed years ago and has never looked back. We didn't even notice it wasn't real grass! We were definitely skeptical at first, not knowing how much it would cost and how long it would take, but after talking to the reps from Global Syn-Turf, my husband and I felt it was the right decision. Synthetic turf really saved us a lot of stress and money actually, and we haven't looked back since. My kids can finally enjoy the front lawn just like I did. 

8 likes

2020-02-08T01:35:13+00:00
Goleta California

I am the principal of an elementary school and recently we installed turf from GST next to our playground. The customer service was decent, they helped me pick a kid friendly turf. My main concern was for the safety of the kids, but luckily Bill recommended me their softest turf. Although the installation did take a few days, the kids seem to be enjoying it. Switching out gravel for turf was a good idea because now we don't have to worry about the kids falling and getting hurt. Overall pleased with the product for now, hopefully it holds up.

7 likes

2020-01-31T12:44:24+00:00
Los Angeles California

It's been over a year since Clint installed our new synthetic lawn in the backyard and it looks great! The color and style look so much better than most others I've seen in a city. Big deal in LA: the water bill goes down tremendously! 

9 likes

2020-01-30T22:47:05+00:00
San Diego California

Global Syn-Turf is experts in installation, they knocked it out of the park for us. From start to finish the entire process was seamless. They design and quote were very detailed. We couldn't believe how fast they worked, and they worked their butts off. Our son's birthday was coming up in a week, and there was such a little time window, and we asked for two areas to install - our front and backyard, it was amazing that they finished in time! We are excited to work with this company and highly recommend to call them up if you are looking to upgrade your lawn.

3 likes

2020-01-30T10:20:05+00:00
La Mesa California
We still surprised at how much went into the purchase and installation of the All Natural 75 grass. I wasn't even close to the price other installers said, so it's a saving grace. The yard looks precisely like a natural lawn; it gave our yard a second life. 
8 likes

2020-01-29T21:46:20+00:00
Santa Monica California

The crew came to our house and did a great job. They are fast and reliable. Highly recommend.

1 like

2020-01-15T08:51:50+00:00
San Diego California

We had GST install turf in our backyard.  Our yard is shaded, and it's impossible to grow natural grass back there.  David is the expert; he was paying attention to the smallest details.  Its been maintenance free for almost 3+ years now.  Turf great for kids -- strong and sturdy, and gives them a place to play or practice sports rain or shine.  I'd highly recommend Global Syn-Turf company, and specifically David.

4 likes
Thanks, Susan!

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