Customer Reviews: Congress Ohio

I wanted a turf that would give our yard a natural look while also being low-maintenance, and Cool Blue Hollow Olive fit the bill perfectly. The color is rich and fresh, and it looks great even during the winter months. We’ve had it for over a year now, and it still looks as good as the day we installed it. I’m so glad we made the switch from real grass!

I recently upgraded my backyard putting green with the 4-1/4" Aluminum Cups, and I am absolutely thrilled with the transformation. From the moment I unboxed these meticulously crafted cups, I could see and feel the quality and care that went into their design. The high-grade aluminum not only adds a touch of class to my green but also assures me that I'll enjoy countless rounds without worrying about wear or damage.

Playing on my synthetic turf has never felt more professional. The cups fit perfectly, integrating seamlessly and enhancing the overall experience. It's like having a piece of the professional course right at home. The precision and durability of these cups have truly elevated my practice sessions, offering me reliability that I hadn't found in other products.

What impressed me the most, though, was the customer service and the attention to detail from the company. It's clear they understand golfers' needs and have gone above and beyond to meet them. I feel like I've not only purchased a premium product but also joined a community that shares my passion for golf.

For anyone looking to enhance their synthetic turf putting green, I cannot recommend these Aluminum Cups enough. They are more than just golf cups; they are a testament to quality, innovation, and the joy of golf. Thank you for making such a significant addition to my golfing experience - these cups have truly made a difference in my practice and enjoyment of the game.

Everything was great. Recommend.

I like GST's turf quality and selection. However, I don't see a HUGE difference compared to other top competitors. I think most turf is very similar once you pass a certain threshold. The thing I really like about GST specifically, is that there products are very permeable. I noticed they have more drainage holes at the bottom which is good for when it rains or when you want to rinse off the turf. The color and backing is on par with most other turfs, I don't really have any complaints. Customer service is fast, orders processed quickly as well.

The best part about turf is that it's good in almost any weather setting. I have clients that come back to me talking about how they're so glad they switched from natural grass to artificial grass and how they don't have to worry about snow or hot days. There are a lot of turf vendors to choose from nowadays but I always refer people to GST because of how reliable and great they are. They have all the testing done on their turf so I don't have to worry about recommending faulty products to anyone. Their customer service is on point and I would say the warranty system is fair at 15 years.

Reached out to GST last month and got a quick response from Dave. He informed with everything I needed to know and more! Super friendly guy and the ever since I decided on which turfs to order, I've been showing the samples I received to my business partners and they got into turf recently as well. Very impressive quality overall and would highly recommend!

I have been considering getting artificial turf for my backyard but I have been concerned about the drainage for the dog urine.  I found a company called Global Syn Turf online that has an artificial turf called Pet Turf that seemed interesting to me.  In further research I found their artificial turf to be extra special.  In speaking with the representative the Pet Turf supposedly has three times the amount of drainage as regular artificial turf.   Most artificial turf has a hole punched in the back of the every 4 inches the size of a pencil.  The Pet Turf has 3 holes every 4 inches the size of a pencil for drainage.  The specification sheet says it drains at 121 inches per hour.  This exceptional drainage for an artificial turf.  It is important to have the proper drainage for the pet urine to drain through the backing down to the natural soil.  The maintenance for artificial turf is to hose it off on occasion to help flush the pet urine through the turf.  You are also supposed to use an enzyme based pet deodorizer product to neutralize the pet odor smell.  Global Syn Turf sells a great pet deodorizer if you want to try it.  I want to thank Global Syn Turf for being so user friendly and having great customer service.  

I want to thank Global Syn Turf for helping me buy a piece of turf to lay on the side of my house for my dog.  I called so many turf company to purchase a piece of turf but they all wanted to come out and give me a quote for installation.  No one would sell me a piece of artificial turf only.  I found Global Syn Turf online and viewed their website with all their turfs they manufacture.  They posted all the specifications and testing right on the website for your to view and or download if you want.  I put my information in their quote app on their website and received a call back within one hour.  I spoke with a very nice customer service representative that explained they sell 100% through their dealers.  They don't sell direct and they don't install.  They referred me to a couple of their distributors here in Ohio.  The first one I called had me come down to their store and look at samples.  They gave me some samples to take home to my husband to look at.  One week later we called the distributor and told them what turf we wanted.  They took our credit card right over the phone and told us the artificial turf would be delivered to our home in less than one week.  Thanks to Global Syn Turf...

From what I've heard, GST works well with all companies in the grass industry. They are the biggest and most well known supplier out there and have no problems with any jobs whether it be residential or commercial. I can sit here and tell you about how great their products are but we all already know what they offer is incredible, otherwise they wouldn't be the top supplier.

I just installed a Boccie Ball Court on the side of my house using the Trainers Turf.  .  The turf works great because it is short and the Boccie Balls roll true and perfect.  I am quite sure a taller grass would not have worked as well.  The Trainers Turf was perfect for this installation because it was short and thick.

I help run a nursing home here in Akron, and we love having our seniors enjoy the outdoors. It helps with their physical and mental health, and overall just improves everyone's day. Having them go outside does run the risk of them slipping or falling,  which we absolutely do our best to avoid since safety is our number 1 concern. This is why we had GST artificial turf installed around our complex. Our landscaper recommended their products since they were highly praised by other businesses in being high quality, soft, and super safe when compared to natural grass. Our seniors absolutely love it, and we look forward to incorporating artificial grass inside the home soon!

My commercial landscaping company recently started offering residential landscaping services. One thing I've noticed is that they LOVE the turf from GST because of how many different styles they offer. We also have a smaller supplier but they can't always fulfill our customer's requests since they only offer the basic SKU's. The pricing is low enough for me and as long as my customers like the grass, then I'm happy. It's hard to find a supplier that has as large of an inventory as GST does, and for that reason I will definitely be a long term partner with you guys.

I would like to say that I have a green thumb. Unfortunately, the backyard of our home has a lot of different rocks and concrete with different shapes that make it difficult for me to really maintain a clean looking patch of grass. I’ve tried so many times but it’s just too narrow and curved for anything to grow consistently.

I was about to give up until I spoke with a local landscaper. I asked him what could be done, and he actually recommended installing artificial grass, using products from GST because their grass has worked best for pretty much most of the homes in our area, no matter the shape or size. I had no idea how easy the installation would be and how seamless and awesome the grass from GST would look against my home. Every day now I'm greeted by bright fully colored artificial grass in my backyard. It makes me feel like I’ve made the right choice.

Boy do I love to play Golf. But what I love even more than golfing, is winning at golf. I do my best to find as much time as I can for a few holes here and there, whenever I’m not working or spending time at home, cause I know that every time I set foot onto the green, I get better at my overall game. And my golfing buddies know it too. It’s gotten pretty competitive, but of course we stay friendly. But then I thought to myself, if I can’t always go to the green, why not make the green come to me? So I decided to contact a local installer to help with putting green in my backyard using artificial grass. He gets his artificial grass from GST,  my installer showed me some samples for me to select which one I preferred. Whenever I have a few minutes during the day, I simply walk outside and practice my short game. My friends have yet to figure out why I’ve been able to shave off so many strokes from my score.