Customer Reviews: West Smithfield North Carolina

4.9 stars based on 24 customer reviews

2024-09-11T18:03:36+00:00
Jaars North Carolina

Olive-92 Stemgrass has made our yard look beautiful, no matter the season. The turf is soft and thick, and it feels just like real grass. We love that we don’t have to worry about watering, mowing, or fertilizing anymore-it stays green all year long. It’s handled heavy use and harsh weather without losing its vibrancy. The installation was quick, and the results were immediate. Our yard has never looked this good.


2024-08-29T18:01:51+00:00
Raeford North Carolina

ZeoFill Organic Infill has been the perfect choice for our artificial turf. It’s environmentally friendly, safe for kids and pets, and provides excellent support for the blades. The infill also helps with odor control, which is a big plus for us as pet owners. It’s easy to apply and has made a noticeable difference in the look and feel of our lawn. We’ve had it down for over a year now, and it’s held up beautifully. If you’re looking for a high-quality, natural infill, ZeoFill is the way to go.


2024-08-15T17:16:05+00:00
Raemon North Carolina

We installed Lawn Pads under the turf in our play area, and I couldn’t be happier. They add just enough cushion to make falls less scary for the little ones. It’s peace of mind every parent wants.


2024-07-11T17:32:13+00:00
Eubanks North Carolina

This turf glue is super easy to apply, dries quickly, and holds really well. I used it for a 50 x 50ft dirt patch in my back yard for my gym area.


2024-06-14T23:35:44+00:00
Nakina North Carolina

I made a playground for my kids, and with all the big equipment, it was a nightmare to move everything to mow the lawn and weed whack. I bought enough of this turf to cover the area, and now the yard looks nice, the play area is great, and there's no more mowing.


2021-06-21T01:55:28+00:00
Charlotte North Carolina

I want to thank Global Syn Turf for the new artificial turf in my back and side yard.  I surprised my husband with new artificial turf in our yard for Father's Day.  Global Syn Turf was referred to me by my local landscape supply store here in Charlotte.  This is the most realistic artificial turf you cna find and my husband was so surprised.  Happy Father's Day to my husband and all the other great dads out there.

7 likes

2021-06-05T03:31:35+00:00
Charlotte North Carolina

I had Global Syn Turf installed in my yard about six months ago. I had a little issue with the product and the company sent out a representative right away to take a look at it. I thought there was some product warranty damage but as it turns out it was Labor issues instead. I guess the installer did not install the seam correctly and I thought that it was the product that has gone bad. The service representative it came out from Global Syn turf was very kind to point the labor issues in my lawn.  I called the installer to come out and fix the seams which he was happy to do.  Now you can't see the seams and I am very happy.  I want to thanks Global Syn Turf for sending Edwin out to look at the yard and determine the grass was not defective.  Global Syn Turf has the best products and service in the industry.  Call them for your turf needs today!!!

4 likes

2021-02-18T01:22:43+00:00
Raleigh North Carolina
Two stars for not having a North Carolina Warehouse. The shipping costs do add up even if the turf is good quality. Would like to see you guys open a warehouse closer to us in the future. Service is decent, but again, none of the sales reps are near me so we can only communicate through phone. With so many suppliers to choose from, I'd rather go local just to save on shipping costs.
8 likes

2021-02-03T02:45:22+00:00
Charlotte North Carolina

Became a GST partner last year and I am very impressed with the turf quality. The backing is sturdy and there are a lot of options to choose from! Super reliable in terms of keeping stock on hand, never hand an issue where they ran out of stock and I couldn't get an order through. Pretty fair pricing and can ship anywhere in the US which is nice as well.

7 likes

2021-01-12T02:02:32+00:00
Charlotte North Carolina

There aren't many turf vendors in my area unfortunately. We usually try out different vendors from across the nation to experiment. I think we'll stick with GST as one out of 3 of our long term vendors. The reason being they have a very big selection and never run out of stock. We aren't too picky unless we are thinking about going in as a long term partner with a vendor. The service so far has been incredible and hopefully that continues!

8 likes

2020-08-08T20:34:32+00:00
Charlotte North Carolina
I have been wanting artificial turf for my backyard, but I was afraid of it getting hot for my kids and dogs.  I researched so many websites and spoke with so many turf companies.  I finally found someone that was very truthful and had a lot of great information.  I spoke with Tina at Global Syn Turf who really educated me on artificial turf and hot responds to heat.  This is what she said, she said that artificial turf gets hot in direct sun light in the middle of the day in the middle of summer.  Especially areas with ambient temperatures like Charlotte North Carolina.  There are several things you can do to keep the grass cooler like hosing the artificial turf to cool down at least 25 degrees in two minutes.  She mentioned some people leave their sprinklers in and use the sprinklers to rinse the artificial turf to cool it down.  Global Syn Turf has some other solutions for cooling the artificial turf like turf type and infill.  They make an artificial turf called Cool Blue and it comes in Lime and Olive color combinations.  You can go to their website to see pictures of both.  This turf is made with a hollow blade and it holds water to help cool the grass down.  The reason turf gets so hot in the first place is their is no water in artificial turf.  Real grass is made almost exclusively with water and that is why real grass is cooler.  Global Syn Turf also offers an infill called T-Cool that cools the turf down 30-50 degrees and here is how it works.  The infill absorbs water and slowly evaporates it thus cooling the turf down.  Tina said the best combination would be to install the Cool Blue turf and use the T Cool infill to have the coolest grass in the country.  I want to thanks Tina and Global Syn Turf for creating solutions to the heat issue when it comes to having artificial turf in my yard.
6 likes

2020-07-30T06:06:53+00:00
Charlotte North Carolina

I wanted to have artificial turf installed in my yard but wanted to know what type of infill to put in the grass.  What I learned from Global Syn Turf is infill helps the turf stand up and keeps wait on the turf to keep wrinkles out and holds the turf down.  Global Syn Turf also educated me on all the infills available to install in my grass.  They have brown silica sand in two sizes, green silica in two sizes, WonderFill in two sizes, ZeoFill and T-Cool infill.  My question is what is the difference and what are the pros and cons of each.  First, I found out the smaller size grain size is for putting greens and the larger size infill is for residential and commercial artificial turf applications.  The brown silica is the lowest level and least expensive infill you can buy.  Next would be the green silica infill, it is green in color to match the color of the grass so you don't see it.  Global Syn Turf told me the infill is down in the grass and you really don't see it.  At most you would see the infill on the edge where the turf meets the hardscape.  The WonderFill is an infill that is a true green infill with no other colors.  This infill is coated with acrylic and is Anti Microbial.  This doesn't allow the infill to absorb water or dog urine and is a premium infill.  The ZeoFill is an odor absorbing infill that absorbs the urine smell from pets.  This too is a premium infill.  Lastly is the T-Cool infill, this infill keeps the grass cooler.  This infill absorbs water and slowly releases the vapors and cools the artificial turf down 30-50 degrees.  Now what infill to go with?  In speaking with Global Syn Turf we both agreed that the T-Cool Infill would be best for my application.  It will help keep the grass cool in the summer months in North Carolina.  It is anti-microbial to help with the dog urine on the turf.  Our turf has been installed for two weeks now and we love it.  I wanted to write a great review for this company for helping me decide what turf infill was best for me.

3 likes

2020-06-19T21:54:53+00:00
Raleigh North Carolina

Global Syn Turf was the only company of all the companies that were upfront about the Pros and Cons of Artificial Turf.  As synthetic grass is gaining ground and a reputation for being eco-friendly because it requires no maintenance, no fertilizers or pesticides, no mowing, now water, etc. etc.  The artificial turf today does look so real and natural it fools even the human eye.  After all my research I have to side with the idea that artificial turf is good for the environment.  The amount of water artificial turf saves is enough for me.  This world is very short on water and if artificial turf can help solve that problem then I am ok with that.  With all that said I had artificial turf installed and I have to say I have thoroughly enjoyed it.  There really is no maintenance, certainly no watering and the turf is green all the time.  I would have to say that artificial turf

5 likes

2020-06-09T09:56:28+00:00
Charlotte North Carolina

I had artificial turf installed by the Global Syn Turf dealer here in North Carolina for over one year now.  I am very happy with the synthetic grass and installation from this company.  I called Global Syn Turf this past week to ask them how to care for and maintain the artificial grass.  Some companies say artificial grass is has no maintenance, but that is not true.  Leaves fall on the lawn, things spill on the lawn, dogs do their business on the lawn, etc. etc.  Well that means artificial turf does have care and maintenance.  Global Syn Turf sent me a great "Care and Maintenance Guide" that really seems to help.  First, everyone with artificial turf should own a carpet rake.  Carpet rakes have very stiff bristles that penetrate the artificial turf to brush the turf up or to rake leaves and debris off the turf.  Nothing else will work as well as a carpet rake so go get one today.  Another thing, artificial turf can get warm so you can do the following; leave the sprinklers in and turn them  on as needed to clean turf and cool it down.  The sprinklers also work well to flush the grass if you have dogs that do their business on the grass.  If you have issues with heat you can also use awning covers.  If you ever get a white film on the turf it is most likely from over spray from sprinklers in the planter and the calcium from the water is on the turf.  If this is the case you can use CLR from the hardware store to take it off.  If you have an odor from pet urine you can use a pet deodorizer sold by the turf manufacturer Global Syn Turf.  If the artificial turf is matting over don't worry it is not broke.  All artificial turf will have a tendency to lay over with foot traffic.  Use your carpet rake to brush the turf up.  I want to thank Global Syn Turf for being there to support their artificial turf well after it is sold.

6 likes

2020-06-05T10:57:22+00:00
Charlotte North Carolina

I live in Charlotte, North Carolina and I was looking for someone to install artificial turf.  I moved to Charlotte about 1 year ago.  I had artificial turf in my yard in California and I loved it.  It saved water and maintenance and I loved it.  Now that I live in North Carolina I am looking to have artificial turf installed.  I called Global Syn Turf again who referred me a dealer to install my artificial turf in California and they answered on the first ring.  It is good to know they are open for business.  They sent me new samples and referred me to their artificial turf supplier here in North Carolina.  The dealer here is a landscape supply store which had samples and is right down the street from my house.  They referred me to a couple of installers that were local and I had them both out to my house to give me a bid.  Both installers were very reasonable so I just chose one that I liked better and gave him a deposit to install my artificial turf.  It is funny that it is cheaper here in Charlotte that it was in California to have the turf installed.  Now that the grass is installed I am happy and all my neighbors are asking all about it.  They want to know how it is installed, who installed, what grass company I went with.  I will be giving Global Syn Turf so many referrals I am thinking I might want to become a sales rep.  Just kidding, but I do want to give Global Syn Turf a big shout out.

6 likes

2020-06-04T21:47:45+00:00
Charlotte North Carolina

I was on the internet looking for a piece of turf for my back patio.  I didn't need an installation, I just wanted apiece of turf to lay down over my patio.  There are so many companies that sell different size pre cut rolls of turf, however one of them would cut the artificial turf to the size I wanted.  I understand that artificial turf comes 15' wide, but no one I could find would sell me a piece of turf cut to size.  I finally came across  a website called GlboalSynTurf.com and spoke with a representative.  This company seemed so eager to help me and wanted my business.  When I spoke with the lady on the phone she told me they would cut the turf to any length I wanted.  I told her I was looking for a 15' x 15' piece of thick artificial turf to put on my patio so I could put my patio furniture on it she said there would be no problem.  She sent me some samples of artificial turf and I chose the Riviera Monterey and she said she would refer me to a Global Syn Turf dealer in my area.  The dealer in my area called me and let me place my order right over the phone and told me the artificial turf would be delivered to me in about 3 days.  I finally receive my artificial turf and put it on my patio and it looks amazing.  I want to thank everyone at Global Syn Turf and their local dealer for all their help and professionalism.

1 like

2020-04-14T00:54:54+00:00
Fayetteville North Carolina

My customers love your turf and can't get enough of the pet or trainer's series. Will recommend for my friends

6 likes

2020-04-13T11:41:56+00:00
Cary North Carolina

Great company, great service and the best products.  After trying to grow real grass in my yard for years and wanting a nice looking lawn I finally gave up.  I finally converted to artificial turf.  I have 3 kids, two dogs and a husband that hates to do yard work.  I never thought I would say this but we finally got artificial turf and to be honest I think it was the best idea we ever had.  I figure the cost of water and maintaining real grass I would get my money back in about 4.5 years by switching to synthetic turf.  After researching several companies I liked the Global Syn Turf grass the most.  They also referred me to a distributor/installer person in my area.  The Sales Rep came out and educated me on the different types of turfs and installation processes.   This gave me the confidence to make the decision to move forward.  I am very please with the appearance and durability, however it is soft and non abrasive to the touch.  I will recommend this company to anyone who asks.  Thanks again for making the process so easy.

10 likes

2020-04-09T05:06:09+00:00
Durham North Carolina

I can't begin to explain how happy I am to have my new putting green.  I am a 4 handicap and all I ever wanted was to be able to practice my putting in my backyard.  There are 5 holes in my putting green and I have the installer shape the green like the 18th hole at my local golf club.  

6 likes

2020-04-07T00:46:29+00:00
Winston-Salem North Carolina

The pet turf that GST offers is a favorite among my residential clients. The drainage system incorporated within the pet turf series separates it from the rest of the competition. Many of my customers have come to me telling me how easy it is to clean up after their dogs or cats due to the pet turf. All they have to do is spray it with a hose and the drainage system takes care of the rest. Would recommend GST as a supplier since pet turf is only one of the many products they offer.

7 likes

2020-03-29T03:58:31+00:00
Greensboro North Carolina
I started an irrigation company a couple years back and started offering turf recently. I noticed that a lot of my competitors used GST as a supplier so I decided to get some samples as well. I was very pleased with how beautiful the s blade series looked and how soft the cashmere series felt as well. Overall I think they just have a big selection to choose from no matter what job I'm planning to do. The customer service they offer is also friendly and I haven't had any issues yet. Although I am still new to the industry, I am positive that if I continue partnering with GST, I can scale and grow my business.
5 likes

2020-01-29T22:05:58+00:00
Charlotte North Carolina

Mike and Jacob are very professional and did an excellent job. Even though my project was very small, they treated me with professionalism and respect as they do with large projects. I truly recommend this crew to make your space green.

1 like

2019-12-02T23:18:31+00:00
Raleigh North Carolina
We take pride in providing premier service and putting greens/synthetic turf products. We have been in the landscaping business for 16 years. We offer warranties on all products and services.
Private Backyard with Installed Putting Greens

2019-12-02T23:18:27+00:00
Raleigh North Carolina
Safety is a top concern for parents and childcare providers. Artificial grass eliminates tripping hazards and offers a secure, accident-free environment for kids. While homeowners with no children may not consider safety when planning a landscape, it's wise to think about preventing slips and falls damage from spills, and other unfortunate mishaps that may happen to your family members and guests. We can help you plan your landscape with safety first in mind.

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